Privacy Policy

Introduction

This Privacy Policy explains what data we collect, how we use it, and the choices you have when interacting with AI Build. By using our services, you consent to the practices described here.

Information We Collect

• Account details such as your name, email address, company information, and billing details when you sign up or purchase a product.
• Usage data including pages viewed, referring URLs, feature interactions, session duration, and diagnostics that help us understand how the platform performs.
• Device data such as IP address, browser type, operating system, language preference, and time zone.
• Communications you send us, including support tickets, survey responses, and feedback forms.

How We Use Information

We process personal data to:

1. Provide, maintain, and improve our products and infrastructure.
2. Personalize your experience, including remembering preferences and language settings.
3. Communicate with you about product updates, security alerts, billing, and marketing (with opt-out controls).
4. Monitor abuse, enforce our Terms, and maintain the security of the service.
5. Comply with legal obligations and respond to lawful requests.

Legal Bases

Where required, we rely on contractual necessity to deliver the service, legitimate interest to develop and secure the platform, consent for marketing messages, and legal obligation for record keeping.

Data Retention

We keep personal data only for as long as it is needed for the purposes described above. When data is no longer required, we delete or anonymize it, unless we must retain it to comply with law or resolve disputes.

Sharing & Transfers

We may share information with trusted vendors such as hosting providers, payment processors, analytics partners, and customer support tools. These partners act on our instructions and implement safeguards consistent with this Policy. If data is transferred across borders, we use industry-standard protections like contractual clauses or comparable frameworks.

Security

We implement administrative, technical, and physical measures to protect your information, such as encryption in transit, role-based access, and routine monitoring. No system is perfectly secure, so we encourage you to use strong passwords and keep them confidential.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your personal data, as well as object to or restrict certain processing. You can make a request by emailing us, and we will respond consistent with applicable laws.

Cookies & Similar Technologies

We use cookies, pixels, and local storage to keep you signed in, remember preferences, and analyze traffic. You can manage cookies through your browser settings or our Cookie Policy.

Changes to This Policy

We may update this Policy to reflect operational or legal changes. We will revise the “Last updated” date when changes occur and provide additional notice for material updates.

Contact Us

If you have questions about privacy or would like to exercise your rights, reach out via contact@example.com or contact us.